Reply in under 24 working hours, in English, with a name and a job title.
If we cannot cover a week, we tell you.
You just want to check
The GGN is public. You will see one production unit, not a producer group.
sales@avoterraexports.com · reply in < 24 working hours
Three details and we come back with committable volume.
Port, weeks and size. Nothing else.
No twelve-field form and no automated sequence behind it. Fill in the five fields and watch your shipping label build itself, field by field. We reply in English, with a name and a job title.
01 — Your enquiry
Five fields, and your label builds itself.
These are exactly the five details we need to answer you with a number instead of a brochure. What you type appears on the right, as it would look on the pallet label.
Demo form: this prototype does not submit to a server. In the meantime, write to us at sales@avoterraexports.com.
02 — Depending on where you are
Four ways to start. None of them commits you.
You need documentation
The verification pack, with what is audited and what is under audit, with dates.
You want to try us
A trial container in your worst week. Compare arrival and uniformity.
You want to talk to someone
Twenty minutes with the person who signs off your shipment. Or come to Urrao.
Where we are
- UrraoAntioquia · Colombia
- 6°19′N 76°08′Wfarm coordinates
- 1,800–2,400m.a.s.l.
- < 24 hworking hours to reply
Send us your supplier questionnaire. We return it completed within 5 working days, in English, with a name and a job title.
03 — The awkward questions
What buyers ask us before they buy.
In winter I buy from Spain, Israel, Morocco or Mexico: they are closer
We do not compete on freight, we compete on continuity. The Mediterranean has limited volume and irregular sizes: a six-week promotion cannot be built on that. We commit containers per week, sizes 12–30, from a single origin.
3,200 t is too little for my programme
True, and we say so before the third meeting: we are not your sole supplier. We are a controlled origin for part of your programme.
How do I know the fruit is yours?
Verify the GGN on the public database: you will see one production unit, not a producer group. And come to Urrao: we will show you the lot your last container came from.
A direct grower cannot handle exporting
We have done the exporting ourselves since 2017, 200+ containers a year, four different import regimes, with nobody to hand the problem to.
What if it arrives in poor condition?
Within the same working day you will know the farm block, picking date, packing run and container. The claims policy is written down: deadline, survey and credit note, not “we'll fix it on the next picking”.
With 7,500 mm of rain, what about postharvest?
Selected rootstocks, IPM, drainage, pruning and 15.7 °C that slow down fruit filling. Tell us your minimum dry matter and we will tell you from which week we meet it.
I am concentrating risk in a single origin
That is the price of buying from the grower. We offset it by giving you weeks of notice: what kills a programme is not the weather, it is finding out too late.
I already have a supplier
We are not asking you to change. Request a trial container in your worst week and compare arrival, uniformity and how long it takes you to reach someone who can decide.
If we cannot cover a week, we tell you.
It is the only promise we make before knowing your programme. Everything else you get in writing: port, ISO weeks, sizes and containers per week.